With Britannia, one of the UK's leading moving groups, you know your move is in safe hands.
We value your home and its contents as much as you do yourself. When you move overseas with Britannia, we take care to protect your belongings as if they were our own. With many years of experience, however, we know that there is still a risk of loss or damage occurring. Our “Flexicover” insurance has been developed to provide complete peace of mind for people moving abroad.

Britannia can arrange a policy that covers you against all insurable risks of loss or damage from the time we take charge of your belongings until they are delivered to your destination. Cover will be provided through a leading international insurer.

How much cover do I need?

Remember to insure your belongings for their full replacement value at your destination. If you need to make a claim our chosen insurers will only be able to deal with your claim using the values you have declared.

It is essential you take care to complete your insurance proposal form (when supplied) as accurately as possible. Also, don’t forget to include the cost of shipment as in the unlikely event of loss you could still be out of pocket on packing and freight costs.

There are a number of items that insurers will not cover. These include precious stones, coins, stamps, cash, securities, computer software, data, documents and animals. The full list of exclusions is available on request.

Can I insure ALL my effects?

Fragile objects will be fully covered provided they are professionally packed and unpacked by Britannia Movers plc or their agents.

Make sure you list and value particularly valuable items such as ornaments or paintings separately on your proposal form.



Warehousing

Your cover includes up to two months incidental storage insurance. You can extend your cover for longer but please let us know in advance as you will need to pay a small additional premium. Extended insurance cover may be subject to further exclusions.


Electrical Appliances

Before you move, some of your electrical appliances such as refrigerators and washing machines may need special attention to ensure that they travel safely. It is important that you ask the supplier to undertake any necessary preparation or you might not be able to make a claim if anything goes wrong. 

What if things get broken?

We will do everything possible to deliver your possessions in the same condition as we receive them. However, should something be lost or damaged you should follow carefully the procedure for submitting claims which is shown on the back of your certificate.

You should try to inspect your belongings immediately on delivery so that you can ask the delivery crew to certify any loss or damage. If you find loss or damage after delivery, this should be reported within one week. Keep any damaged items, together with packing materials, as they may need to be inspected.


How do I insure my move?

It couldn’t be easier to take out insurance through Britannia. Simply complete the proposal form when provided after studying the ‘Notes for Guidance’ inside the cover.
Make sure you keep the final copy of the proposal form so that you can check what you have insured.

The full Insurance Terms and Conditions, including exclusions, are printed on the reverse of your insurance proposal form provided to you and should be read carefully.

Please telephone our trained staff on 0808 100 2848 or 020 8256 1747 if you need any assistance in completing the proposal form.